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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Samantha Hacker (f)

Practice Manager

Reception

Are responsible for making appointments, taking requests for visits, repeat prescriptions, requests for hospital transport, sorting mail and answering general enquiries. They have to follow the instructions of the doctors and at the same time satisfy the patients' needs, occasionally under difficult circumstances, all of which makes it a very demanding job.

 
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